Youth and experience combined together

7 Tepe Marine Partner Fatihhan Çelik said, "Our main field of activity is lifeboats, rescue boats and their carrier equipment, namely the davits.  We can do everything including repair, maintenance, wiring replacement, pistons, overhaul of brake systems, fiber repair, paint and sanding on board. We do turnkey work". Stating that they know the expectations of the sector well, Çelik emphasizes that they always stand behind the products they sell and the service they provide.

Fatihhan Çelik, one of the partners of 7 Tepe Marine, gave information about the services they offer to the sector and said, "We are authorized and issue certificates on lifeboats and davits, which is our main line of business. We partner with important training and certification companies such as Delmar Academy and Öz Maritime. We also carry out fire, life raft, calibration and ship supply works through the big companies we partner with. We can cooperate with them in a well-functioning way. There are new regulations on lifeboats and davits. They have established a system that is the second in the world. They presented a list of all brand models within their own organization. It is quite a long list. We can provide service and certificates for all brands and models. We can provide service in all ports such as Europe, Africa, Shengen Region, Far East."

We know the expectations of the market well

Talking about their personnel structure and staff, Çelik said, "Our main field of activity is lifeboats, rescue boats and their carrier equipment, namely the davits.  We can do everything including repair, maintenance, wiring replacement, pistons, overhaul of brake systems, fiber repair, paint and sanding on board. We do turnkey work. We have a very important advantage in this regard. We create a synergy by bringing together our craftsmen who have worked in the field for years and have experience, and people who use technology well and have been trained in this business at school. This not only increases the quality of the work but also saves costs and time. At the first stage, there were 2 of us in the company. My partner has 25 years of field experience in this field.  I have already been in this sector for about 20 years. We have experienced craftsmen in our team, from engineers to technicians. We ensure that the ship continues on its way by solving the problem in the most economical way and in a short time by intervening quickly and on-site. We do not work with the prices of locomotive companies. We offer the same quality service to our customers in the company we established with the experience we gained in the best companies of the sector. In an environment where people who do not know the sector at all enter this business, we come from this business and we know the expectations in the market very well."

After-sales services are very important

Underlining that after-sales services are very important and one of the most important indicators of whether a company stands behind its products and services, Çelik said, "We pay great attention to after-sales services. In order for our customers to make the most of the service they receive, we make them feel that we are always with them by providing 24/7 support. We can get back to our customers who have a problem or a request after sales, wherever they are in the world, at any time of the day and quickly organize to solve their problems. We are also pleased that we create mutual trust by solving the problems of our customers in the most accurate and fastest way thanks to our partners we work with at the points we cannot reach. This increases our recognition and reliability in the sector. By standing behind the product and service we sell, we show that the solution is always accessible."

We work 24/7

Speaking about their future plans, Çelik said, "We want to move forward step by step, starting from our own portfolio first. We have a plan to put each of our experienced and qualified team members in charge of all our stations. We already have a 24/7 working model. We are creating an environment that will enable our colleagues working here to work more comfortably to keep up with this system. We aim to increase the number of partners we have agreements with around the world and serve in more regions. We plan to continue by increasing our expertise by investing more in the training of our employees and our business."