Holistic service at a one-stop shop

ARS Ship Repair & Supply Services, founded by Selahattin Çelebi and Emrah Özgür, who have engineering and technician education and field experience, combines quality service with experience. The company partner Selahattin Çelebi, who has more than 20 years of experience in ventilation and air conditioning solutions, reflects his years of experience to the field by offering turnkey solutions to his customers in this field. The distribution of tasks undertaken by the partners based on their own knowledge and experience is as follows: Selahattin Çelebi is the head of the operation and service unit, while Emrah Özgür provides solutions to customers' problems in marketing and corporate communication.

"We expanded our business area"

Emrah Özgür said that they started to provide services as ARS Engineering at the very beginning and added, "Later on, we expanded our business scope and started to offer services to our customers both domestically and abroad in areas such as mobile repair solutions and procurement services. We consider ourselves as a mobile repair team and meet the needs of our customers by exporting technical supply for their needs. Our aim is to offer holistic services at a single point. We focus on providing multiple services at a single point with both our experienced team and our own know-how."

24/7 service approach

Stating that ARS Ship Repair & Supply Services is a company that operates with a flexible structure and customer-oriented awareness, Özgür said: "As you can appreciate, in the shipping industry, it is essential to be ready for 24/7 operations. Both our delivery unit and our service-repair teams are ready to take action at any moment. We attach importance to customer satisfaction and have been serving many of our customers for a long time. Thanks to emergency solutions and fast repair organizations, we ensure that our customers' ships complete their voyages as soon as possible. Thanks to our solutions and crisis management, our customers can avoid unexpected costs and complete their voyages as planned. There are no restrictions on the countries or regions where we provide our services. If needed, we can provide services in many regions from Africa to Europe. In addition, we can share all our class authorizations with our customers in the repair and technical supply services we offer. In addition, we are starting to branch out in different countries. At the moment, the first country where we have established our branch is Azerbaijan. We will be starting to provide our services there as well."

Quick solutions at affordable prices

Emrah Özgür said, "As is generally known, ship breakdowns lead to voyage restrictions, cargo delays or operational obstacles. These situations negatively affect shipowners and management companies. We minimize these unexpected costs with our fast solutions and ensure that our customers' ships continue their voyages safely by meeting their needs. Our aim has never been to offer the best price. Our priority is to provide accurate, safe and long term/durable solutions. Of course, we make the necessary arrangements in line with the demands of our customers, but we always offer them the necessity and foreseen risks."

Customer satisfaction is our top priority

Underlining that ARS Ship Repair & Supply Services always aims to keep the quality and reliability of the services they offer to their customers at the highest level, Özgür said, "Customer satisfaction is the most important priority for us and we continue to work and improve ourselves in this direction. We have plans to branch out in different countries soon. Do not forget to follow us on this subject."